Privacy

Privacy Policy & Terms of Service

Last updated: Jan 01, 2017

Thank you for using applications by the vContacts Team, offered by Sadu IT Consultancy Services. ("vContact", "we", "us" or "our"). We offer users ("users", "you" or "your") contacts management, global local directory, backup, messaging, caller id and additional services.

We understand and respect the importance of privacy. This Privacy Policy applies to the website located at www.vcontact.in (the "Website"), our API and our mobile device applications, including but not limited to "Contacts", "Caller id", "Dialer", "Messages+ SMS" and "Contacts" Widget" (the "Apps"). In this Privacy Policy we explain how we collect, use and disclose information collected via the Website, API and Apps. To make this Privacy Policy easier to read, the Website, our API, our Apps, and the services available therein are collectively called the "Services".

Agreement to Terms of Use and Privacy Policy

By accessing or using our Services, you agree to be bound by this Privacy Policy as well as our Terms of Use ("Terms"), which are available at privacy.html and incorporated by reference into this Policy, and include applicable limitations on damages and disputes. IF YOU DO NOT UNDERSTAND OR YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND THIS PRIVACY POLICY, YOU ARE PROHIBITED FROM USING THE SERVICES AND MUST TERMINATE YOUR ACCOUNT AND REMOVE YOUR DATA IMMEDIATELY. If you are using our Services for an organization, you agree to the Terms and to this Privacy Policy on behalf of that organization.

How We Collect Your Information

We collect information about you directly from you, from third parties, and automatically via your use of the Services.

Installation: When you install, access or use our Apps, we collect information that your mobile device sends like a device identifier, user settings, network provider, location, language, operating system version and screen resolution as well as information about your use of the Services.

Your Contacts and Messages: To provide the Services, we need to have access to and retain your phone number, call logs, text messages (including contents), and contacts information such as names, addresses, photos and phone numbers.

Registration: When you register for an account with us, we collect personal information such as your name, mobile number and email address.

Caller ID: To provide the caller id feature we need to associate a name to a number and store it locally in application. To provide call and messages related features we need to access information such as your contacts phone numbers.

Backup: when you create a back up, it will save a certain number of contacts (which are automatically chosen), and you will be able to sync your backed up contacts between two supported devices.We can't guarantee the accuracy, completeness or availability of the backup feature.

Other Information We Collect Automatically: We may automatically collect the following information about your use of our Services (including our Apps) through cookies, web, and other technologies: your domain name; your browser type and operating system; page views; links you click; your IP address; location information; the length of time you visit our Site and or use our Services; referring URL; access date and time; mobile device ID; location and language information; device name and model; operating system type, name, and version; your activities within the App; and the length of time that you are logged into our App. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information. Please see the section "Cookies and Other Tracking Mechanisms" below for more information.

How We Use Information

We will use the information we collect from you, including your personal information, as follows:

Provide Services: To process and complete transactions, to respond to requests and inquiries, and for other customer service purposes.

Personalize Services: To personalize and improve our Services and your service experiences, to tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Services.

Conduct Research and Analytics: To monitor and analyze usage and trends, to better understand how users access and use our Services, both on an aggregated and individualized basis, in order to improve our Services and respond to user desires and preferences, and develop additional product and services.

Communicate with You: To send you administrative messages and in-App notices regarding the operation and use of our Services, and to send you messages about your account. We may also contact you for verification purposes.

Marketing and promotional purposes: To send you news and newsletters, special offers, and promotions (including those offered by third parties), or to otherwise contact you about products or information we think may interest you (including via email and in-App notice).

How We Share Information

We may disclose the information we collect, including in some cases personal information, as follows:

Service Providers: We use certain third party service providers to help us provide, improve, protect, and promote our Services. These third parties may access your information to perform tasks on our behalf.

Affiliates: We may disclose the information we collect from you to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personally identifiable information will be subject to this Privacy Policy.

By Law: We may share information about you if we believe we are required by law or in response to legal process (such as a subpoena, warrant or court order), To Protect Us and Others: As evidence in litigation in which we are involved, or where we believe it's necessary to enforce or apply this Privacy Policy, our Terms or our other policies, or to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person.

Business Transfers: If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.

Cookies and Tracking

We use cookies, log files and other tracking mechanisms to collect information about your use of our Sites and Apps, as described above. We may combine this information with other personal information we collect from you.

Cookies: Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record-keeping purposes. Some cookies enable a faster log-in process, and some allow us to track your activities at Website. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The "Help" portion of the toolbar on most browsers will tell you how to disable cookies or change your cookies settings.

Do-Not-Track. Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).

Third Party Analytics: We also use automated devices and applications to evaluate usage of the Services. For example, we may use Google Analytics, and Fabric (provided by Twitter) to collect analytics information about the App and Website. These analytics providers may use cookies and other technologies to perform their services, and may combine the information that they collect about you on our Sites with other information that they have collected. Please note that the way that such third parties use your information will be governed by their respective privacy policies and terms of use.

Information Accuracy, Completeness or Reliability

We have the right (but not the obligation) to review, remove, edit or correct false, inaccurate or outdated information with respect to the Services. While we aim to keep information as accurate as possible, we cannot guarantee the accuracy, completeness or reliability of information.

Your Information

You may access and update your account information by logging in to the Services and amending your profile. You may stop using our Services at any time and request the removal of data related to your account by sending a data removal request to: privacy@vcontact.in. Your request must include the subject line: "Request to Deactivate My Account" and a clear statement that you want to terminate your account and delete your data in the email body.

We will use reasonable efforts to honor your request; however, we may retain an archived copy of some of your information as required by law and/or for our own record keeping purposes. Please note that if you choose to remove information you might not be able to use some or all of our Services.

Marketing Choices

We may send periodic promotional or informational emails to you, about vContact and the Services, and, from time-to-time, about third party products and offers we think may interest you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails from us, we may still send you e-mails about your account or any Services you have requested or received from us. Also, please note that if you take advantage of a third party offer that vContact has sent to you, that third party may collect certain information from you, subject to their own privacy policies.

Security

We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. However, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Changes to Terms, Privacy Policy or Services

As described in our Terms, we reserve the right to change the Terms, this Privacy Policy and the Services at any time. Please review our Terms to learn more about changes to our Terms, Privacy Policy or Services. You are responsible for regularly reviewing the Terms and the Privacy Policy. Your continued use of the Services after we have posted the Modified Terms shall constitute your consent to the Modified Terms and indicate that you agree to be bound by the Modified Terms.

Questions?

If you have any questions, please do not hesitate to email us at: privacy@vcontact.in